Holiday Inn Express Hotel & Suites Tyler

3247 West Gentry Parkway, Tyler, TX, United States, 75702show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  11 reviews
Overview

The 3-star Holiday Inn Express Hotel & Suites Tyler enjoys its location close to the beach. Founded in 2000, the hotel underwent a renovation in 2011.

Caldwell Zoo are within a 15-minute walk of the property. The center of Tyler is 5 km away from the venue.

A 15-minute drive will take guests to Tyler Pounds Regional airport.

Rooms

There are 67 non-smoking rooms fitted with free Wi-Fi, climate control, a mini-refrigerator, a personal computer and a sofa. For more comfort a bathtub, a dryer and guest toiletries are provided.

Eat & Drink

Every day a deluxe breakfast is served in the dining room. The restaurant menu features local dishes. Jumbo Seafood and Legends Bar & Grill are situated in a business area, about 250 meters away of the property.

Services

Business travelers can use computer equipment, a meeting room and a business corner available on site.

Relax

Guests will benefit from an outdoor swimming pool, a tennis court and a golf course. A gym and a fitness center are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   67.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Laundry

Laundry basket/ Clothes hamper

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Scanner
  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Barbeque grills
  • Leisure/ TV room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Wet bar
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Free toiletries
  • Sink
  • Laundry basket/ Clothes hamper

Self-catering

  • Microwave
  • Dryer

Bedroom

  • Down/Feather pillows
  • Down duvets

Media

  • Flat-screen TV
  • Internet television
  • In-room computer
  • Paid films
  • Multi-line phone
  • Voice mail
  • International calls
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Kilgore (GGG)36.2 mi
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Reviews
7.4
Very goodBased on  11  reviews

Rating by category:

5.7
Rooms
4.0
Service
3.5
Location
1.0
Dining
  • 10.0
    Exceptional

    The complete stay was beautiful

  • 8.8
    Superb

    Comfy bed and good ammenties.

    Vending machine not operational, no washer/dryer for guest use.

  • 10.0
    Exceptional

    The staff was very friendly and helpful. The hotel was very nice and breakfast was great.

  • 10.0
    Exceptional

    Easy access to main highways, clean, full breakfast buffet, close to all major restaurants.

  • 5.8
    Guest rating

    Some good staff

    Heat set at 85F outside conference area, staff not keeping doors locked on conference room giving uncontrolled access to students computers and company product. layout of conference room so students could not all see the screen.

  • 7.4
    Very good

    The bed was extremely comfortable and the breakfast was good as well.

    A bit dated. I have always stayed in fairly new ones. My problem was I had booked 2 double rooms but the reservation was listed as 2 king rooms. The hotel was booked so we could not be moved.

  • 5.4
    Guest rating

    Pool was nice. Breakfast pretty good. Towels were new and fresh. Very nice staff. Seemed really clean except for spot in shower.

    Needs to be redecorated. The office chair looked like it Should be in my husband's deer stand. Ice machine been broke for awhile on second floor. Memory foam mattress was way to hard.

  • 1.4
    Guest rating

    Horrible experience

    The service was very poor. I would not let a dog stay the night. The lights went out at 8 in the morning. We experienced bugs in the room. Lady bugs. They were flying in the room it was horrible. Then the lady at the desk ask for a 100.00 deposit for the room. The room was a disaster-it should have been free of charge. To be honest, I think the employee was going to try and keep my 100.00. No one at other hotels has ever ask for 100.00 deposit for a room at all. A theif works at this hotel. Location and surroundings: It was in a bad neighborhood. Service: The service was horrible. Lights went out! Bugs in the room!!!!!!! Dining: The food was cold. And no variety!!!!!!!!! Room: Room 220. Due to bugs we were moved to 217. It was even worse. Useful tips: DON'T GO TO THIS HOTEL!

  • 5.2
    Guest rating

  • 1.0

  • 9.4
    Exceptional

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Highlights
7
Very goodBased on  11 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Kilgore (GGG)36.2 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room