Holiday Inn Express Hotel & Suites Tyler

3247 West Gentry Parkway, Tyler, TX, United States, 75702show map
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Highlights
Overview

Holiday Inn Express Hotel & Suites Tyler is a pleasant 3-star property featuring non-smoking rooms in a business area of Tyler. Founded in 2000, the hotel underwent a renovation in 2011. Among the various facilities of this property you will also find a free carpark, an elevator and a vending machine.

Guests can reach Caldwell Zoo within a 15-minute walk. The hotel is within 4.1 km of Cotton Belt Depot Museum.

The property is located near a coach station.

Rooms

Cable channels, a kitchen and a work desk are standard features of guest rooms. These units offer pool views. They also have private bathrooms with a shower, a hairdryer and free toiletries.

Eat & Drink

The hotel serves a hot buffet breakfast. Different dishes of local cuisine are served at the restaurant. The bar's menu offers various types of tea and coffee. Guests can share a meal in Jumbo Seafood and Legends Bar & Grill, located about 250 meters away.

Relax

The hotel welcomes guests to enjoy a tennis court and a golf course provided on-site. On-site fitness facilities include a gym area and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   67.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Laundry

Laundry basket/ Clothes hamper

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Scanner
  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Barbeque grills
  • Leisure/ TV room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Wet bar
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Free toiletries
  • Sink
  • Laundry basket/ Clothes hamper

Self-catering

  • Microwave
  • Dryer

Bedroom

  • Down/Feather pillows
  • Down duvets

Media

  • Flat-screen TV
  • Internet television
  • In-room computer
  • Paid films
  • Multi-line phone
  • Voice mail
  • International calls
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Kilgore (GGG)36.2 mi
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Reviews
7.4
Very goodBased on  11  reviews

Rating by category:

5.7
Rooms
4.0
Service
3.5
Location
1.0
Dining
  • 10.0
    Exceptional

    The complete stay was beautiful

  • 8.8
    Superb

    Comfy bed and good ammenties.

    Vending machine not operational, no washer/dryer for guest use.

  • 10.0
    Exceptional

    The staff was very friendly and helpful. The hotel was very nice and breakfast was great.

  • 10.0
    Exceptional

    Easy access to main highways, clean, full breakfast buffet, close to all major restaurants.

  • 5.8
    Guest rating

    Some good staff

    Heat set at 85F outside conference area, staff not keeping doors locked on conference room giving uncontrolled access to students computers and company product. layout of conference room so students could not all see the screen.

  • 7.4
    Very good

    The bed was extremely comfortable and the breakfast was good as well.

    A bit dated. I have always stayed in fairly new ones. My problem was I had booked 2 double rooms but the reservation was listed as 2 king rooms. The hotel was booked so we could not be moved.

  • 5.4
    Guest rating

    Pool was nice. Breakfast pretty good. Towels were new and fresh. Very nice staff. Seemed really clean except for spot in shower.

    Needs to be redecorated. The office chair looked like it Should be in my husband's deer stand. Ice machine been broke for awhile on second floor. Memory foam mattress was way to hard.

  • 1.4
    Guest rating

    Horrible experience

    The service was very poor. I would not let a dog stay the night. The lights went out at 8 in the morning. We experienced bugs in the room. Lady bugs. They were flying in the room it was horrible. Then the lady at the desk ask for a 100.00 deposit for the room. The room was a disaster-it should have been free of charge. To be honest, I think the employee was going to try and keep my 100.00. No one at other hotels has ever ask for 100.00 deposit for a room at all. A theif works at this hotel. Location and surroundings: It was in a bad neighborhood. Service: The service was horrible. Lights went out! Bugs in the room!!!!!!! Dining: The food was cold. And no variety!!!!!!!!! Room: Room 220. Due to bugs we were moved to 217. It was even worse. Useful tips: DON'T GO TO THIS HOTEL!

  • 5.2
    Guest rating

  • 1.0

  • 9.4
    Exceptional

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Highlights
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Kilgore (GGG)36.2 mi
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Check rooms and rates
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Rooms and Guests
2Guests1room